JOB TITLE | Case Manager
REPORTS TO | Program Manager
PROGRAM | Samuel’s House
EMPLOYMENT STATUS | FULL-TIME, Non-Exempt
LOCATION | Hanford, CA
SALARY RANGE | $19.00 - $22.00
JOB SUMMARY
Under the direct supervision of the Program Manager, the Case Manager provides program services to male residents, focusing on Enhanced Care Management and Housing Navigation to support client stability and long-term success.
RESPONSIBILITIES AND DUTIES
Provide person-centered case management, addressing health, housing, and well-being.
Conduct assessments to identify client needs (e.g., mental health, substance use, financial stability, housing).
Develop and implement care plans with individualized goals for self-sufficiency.
Provide onsite case management (e.g., life skills training, group sessions, employment linkage, benefits establishment).
Monitor client progress and adjust care plans as needed.
Assist clients with applications for benefits, housing, and healthcare services.
Assist clients with housing applications and secure stable housing.
Advocate for clients with landlords and community resources.
Maintain housing opportunities through community partnerships.
Ensure clients maintain stable housing, offering financial management and lease compliance support.
Promote healthy living and collaborate with medical and behavioral health providers.
Attend multidisciplinary team meetings to adjust interventions as needed.
Accompany clients to appointments when necessary.
Conduct routine drug testing in compliance with program guidelines.
Maintain records of drug test results confidentially.
Provide guidance and referrals for clients who test positive.
Maintain accurate documentation of services and outcomes.
Utilize electronic health records system for case management.
Respond to referrals and attend community meetings as needed.
Support a safe and structured residential environment.
Foster a strengths-based and trauma-informed approach.
Demonstrate effective public speaking and team collaboration.
Perform additional duties as assigned by the Program Manager.
EDUCATION AND WORK EXPERIENCE REQUIREMENTS
Experience: Experience must be in the provision of case management services for persons living with mental illness, substance use disorders, homelessness, and/or justice-involvement.
Priority will be given to applicants with 1-2 years of work experience in a school or treatment setting with clients with substance use, mental health, and criminal justice system involvement. Note: Personal lived experience may contribute to these years of experience. Examples of work experience that may count include but are not limited to: working in other peer-to-peer recovery programs or other psychoeducational program.
Education: BA in social work, psychology, or related field; AA in social work, psychology, or related field + 2 years' mental health experience; and/or 1 year of experience as a Housing Navigator and/or Whole Person Care or Health Homes Case Management experience may be substituted.
Other: Criminal background and school clearance required. Must maintain clearance throughout your employment.
Must have valid California Class C Driver’s License; maintain a good safety record (verified by DMV at hire and periodically) and a reliable vehicle; proof of comprehensive auto insurance if driving personal vehicle. Must be able to drive their own vehicle for business purposes to other program locations in Kings and Tulare County.
Must be drug tested prior to hire, with drug test results negative for illegal drug use and marijuana.
Must pass background check (Live Scan Fingerprint - MANDATORY).
Must have TB clearance within 60 days prior to hire (MANDATORY).
First Aid and CPR certifications obtained within 30 days of employment and maintain current thereafter.
Must be willing to comply with various COVID prevention policies required by school districts, including vaccinations, face covering, etc.
Ability to understand and interpret information, follow instructions, and manage workflow.
Basic knowledge and skills with computer keyboarding and computer programs. Advanced office management practices and operating procedures.
Able to multi-task in a fast-paced environment, apply professional judgement in solving difficult issues, and to communicate in a clear, precise, and professional manner. Strong Interpersonal skills: ability to work effectively with people in a constructive manner within a community-based treatment setting.
Must have flexibility to work at least one night per week and weekend hours during scheduled client activities.
Applicant must submit appropriate background check clearance and be able to pass and maintain school clearances to provide services on campuses.
Bilingual (English and Spanish speaking) preferred.
ORGANIZATION RELATIONSHIPS/INTERACTIONS
Interfaces with all levels of management, staff, clients, residents, and families including community partners. Services involve travel to different communities and schools through the San Joaquin Valley for assessments, service provision, and crisis management.
PHYSICAL SKILLS AND ABILITIES
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift and carry up to 20 lbs.
Must be able to talk, listen and speak clearly on telephone and telehealth platforms.
WORKING CONDITIONS
Services may involve travel to offsite locations for assessments, service provision, and crisis management.
Must drive their own vehicle between office, schools, and target communities. Champions will provide mileage reimbursement at the approved federal mileage rates.
ANTICIPATED HOURS
Work hours can vary and may require some on-call scheduling including weekends, evenings, and holidays per program requirements.
